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The first question that we have to ask when organizing campaigns and other activities on Wikimedia projects is:
what is missing? How do we identify where there isn't information? Where is there information that isn't serving the public, and needs to be improved?

Fortunately, the Wikimedia Foundation Research Team <a href="https://meta.wikimedia.org/wiki/Research:Knowledge_Gaps_Index" target="[object Object]">completed a literature review</a> examining how we can measure knowledge gaps in the Wikimedia movement. To create the literature review, they read and summarized hundreds of both academic and community research papers about what is missing or not having the most complete impact on Wikimedia projects.

They organized their conclusions around three kinds of knowledge gaps:

  • Gaps related to who is consuming content
  • Gaps related to who is creating content
  • Gaps related to what content we have on the Wikimedia platforms

Each of these knowledge gaps has multiple dimensions-- for example, in each of the areas the Research team identified both gender and geography gaps: where the participants and content that exist on the project, favor men and participants from languages used in the Global North.

The framework does not make assumptions about the Impact that filling a knowledge gap will have on the world. By producing the framework, they hope to create better ways to see and measure gaps, but choosing which gaps would be most impactful to fill is left to organizers like you.